Terms & Conditions

Welcome to www.raimentsglobal.com, a service provided by RAIMENTS GLOBAL. By using the www.raimentsglobal.com service, you agree to the terms and conditions listed below. All products, services, and information on www.raimentsglobal.com are considered an “invitation to offer.” Your order constitutes your “offer,” subject to the terms and conditions below. www.raimentsglobal.com reserves the right to accept or reject your offer. If you provide a valid email address, we will confirm receipt of your order and notify you of order details via email. Acceptance of your order occurs upon product dispatch. Any actions or omissions by www.raimentsglobal.com before product dispatch do not constitute acceptance of your offer.

Membership Eligibility

Use of the Site is limited to individuals who can form legally binding contracts under applicable law. Individuals deemed “incompetent to contract” under the International Contract Act, 1872, including undischarged insolvents, are ineligible to use the Site. If you are a minor (below 18 years but at least 13 years old), you may use this Site under the supervision of a parent or legal guardian who accepts these Terms of Use. If you are under 18, your parents or legal guardians may transact on your behalf as registered users. Purchasing adult materials by minors is strictly prohibited.

www.raimentsglobal.com may terminate your membership and deny Site access if it discovers you are under 18. The Site is not available to individuals with suspended or terminated www.raimentsglobal.com memberships. If registering as a business entity, you confirm the authority to bind the entity to this User Agreement. Unless otherwise specified, materials on this website are intended for French users. www.raimentsglobal.com makes no representation that products or services mentioned are suitable for international use. Users accessing the Site from outside France must comply with local laws, if applicable.

These terms and conditions, unless product-specific, supersede previous agreements and take precedence even if they differ from other submitted terms. By using www.raimentsglobal.com services, you agree to abide by these Terms and Conditions.

Account & Registration Obligations

Your Information refers to any information you provide during registration, purchase, feedback, or through email. We will protect Your Information following our Privacy Policy. When using the Site, you are responsible for maintaining your Account and Password’s confidentiality, and for controlling access to your computer. You are liable for all activities under your Account or Password. If www.raimentsglobal.com suspects a security breach or misuse, it may require password changes or suspend your account without liability. You agree to:

  1. Provide accurate Registration Data during Raiments Global registration.
  2. Keep Registration Data accurate and current.

If you provide false or outdated information, or if www.raimentsglobal.com suspects non-compliance with the User Agreement, it may indefinitely suspend or terminate your membership.

Pricing Information

While www.raimentsglobal.com aims for accurate product and pricing information, pricing or typographical errors may occur. The actual product price is confirmed after you order. If a product is listed incorrectly due to pricing or product information errors, www.raimentsglobal.com may, at its discretion, refuse or cancel orders, unless the product is dispatched. Misprinted items may result in contact for instructions or order cancellation. Your order is only accepted when www.raimentsglobal.com dispatches the product. If www.raimentsglobal.com accepts your order, your Account/credit card is debited, and you are notified by email. Prices and availability may change without notice.

Cancellation by www.raimentsglobal.com

www.raimentsglobal.com may refuse or cancel orders at its discretion. Reasons for order cancellation may include limited product quantities, pricing or product information errors, or credit and fraud department issues. Additional verifications may be required before order acceptance. You will be contacted if any part of your order is cancelled or if more information is needed. If an order is cancelled after payment, the refunded amount is returned to your Account/credit card within 10-14 working days.

Payment Details

By using www.raimentsglobal.com services, you confirm that the provided Account/credit card details are correct, accurate, and legally owned by you. You agree to provide accurate and valid Account/credit card details to www.raimentsglobal.com. This information will only be shared as required for fraud verification, legal obligations, or court orders. www.raimentsglobal.com is not responsible for credit card fraud. You are liable for fraudulent card use, and you must ‘prove otherwise.’

Fraudulent / Decline Transactions

www.raimentsglobal.com may recover costs, collection charges, and lawyer’s fees from individuals using the Site fraudulently. Legal proceedings may be initiated for fraudulent Site use and other unlawful acts.

Electronic Communications

When you visit or email us, you consent to electronic communication. We may communicate via email or Site notices. Agreements, notices, disclosures, and communications comply with legal writing requirements when delivered electronically.

Claim Policy

Footwear and Accessories
  • 100% claim is permitted if a product exhibits a manufacturing defect within 1 month of purchase with the bill copy.
  • Products older than 45 days must be returned to a regional store with a properly filled form and original bill copy, ensuring the claimed defect is genuine, not caused intentionally or unintentionally (e.g., rough usage, damage by pets, burns, or misuse).
  • Approval is provided by the concerned Head based on genuineness, usage, and repairability, ranging from 50% to 100% of the product price.
  • All approvals are communicated via email.
  • No claims are accepted for products older than 45 days.
Apparel
  • 100% claim is permitted for manufacturing defects (e.g., shrinkage, color fastness) within 30 days from purchase with a copy of the bill.
  • All products must be dispatched with a properly filled form and original bill copy, ensuring the defect is genuine and washing/ironing instructions were followed.
  • Claim approval is provided by the concerned Regional Head within 14 days via email.

Note: If a customer cannot produce the bill, the Regional Head’s decision is final.

You Agree & Confirm
  1. Any extra cost due to non-delivery because of your mistake (e.g., incorrect name or address) will be claimed from you.
  2. You will use www.raimentsglobal.com services for lawful purposes, complying with all applicable laws and regulations.
  3. You will provide authentic and truthful information when requested, with www.raimentsglobal.com reserving the right to confirm and validate it.
  4. You transact on this Site at your own risk, using prudent judgment.
  5. The delivery address will be accurate.
  6. You will carefully review product descriptions before placing an order.
Color

Every effort has been made to display product colors accurately on the Site. However, monitor displays may vary, and www.raimentsglobal.com cannot guarantee color accuracy.

Modifications of Terms & Conditions

www.raimentsglobal.com may modify the Terms & Conditions without prior notice. Check the latest User Agreement on www.raimentsglobal.com regularly. If you disagree with the modified Terms & Conditions, discontinue using the service. Continued use indicates acceptance of the modified Terms & Conditions.

Termination

This User Agreement is in effect unless terminated by you or www.raimentsglobal.com. You may terminate it anytime by discontinuing Site use. www.raimentsglobal.com may terminate this User Agreement anytime without notice and deny Site access, with no liability. Termination does not cancel obligations for already ordered products or affect any liabilities under the User Agreement.

Site Security

You are prohibited from violating Site security, including unauthorized data access, system probing, interference, or sending unsolicited emails. Security violations may result in legal action.

Entire Agreement

If any part of this agreement is deemed invalid, it will be replaced with a valid provision matching the original intent. This agreement constitutes the entire agreement between you and www.raimentsglobal.com, supersedes previous communications, and complies with legal requirements for written agreements.

Privacy Policy

Your personal information is not sold or rented for marketing purposes without explicit consent, following our Privacy Policy. Protecting your privacy is a priority. Your Information is stored and processed securely. We use third parties to verify and certify our privacy principles. If you disagree with information transfer or usage, do not use the Site.


If you have any questions about these terms and conditions, please message us at info@raimentsglobal.com or visit Contact Us to leave us a message.